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Dispute Resolution

 

Dispute Resolution. . .
                        

Ombudsman Service Procedures (Mediation)

P1-Information About the Program

P2-Request for Ombudsman Services

 

Dispute Resolution

REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. 

Realtor® Code of Ethics

 If someone believes that a REALTOR® has violated one or more Articles of the Code of Ethics,
 they are free to file an ethics complaint alleging a violation(s) through any local board of REALTORS® where the REALTOR® holds membership,
or participates in a REALTOR®-owned/operated MLS.

In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes
and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics. 

Below are several resources to help you understand what an ethics complaint and arbitration request entails,
and the general process you can expect when filing an ethics complaint or arbitration request with a local association of REALTORS®.

For more information please visit:

The National Association of REALTORS® Professional Standards

 The National Association of REALTORS® Ethics Complaints, Arbitration Requests and Related Information:

 Maryland Association of REALTORS®-Professionalism Resources

Maryland Association of REALTORS®-Dispute Resource Center:

  Barbara Butler, Executive Officer
Amy Lowdermilk, Administrative Assistant
Monday -- Friday 8:30 a.m. - 3:30 p.m.
(301) 334-8405
FAX (301) 334-1876
12 South Third Street, Suite 3, Oakland, MD 21550-9603

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